Email Support

For general inquiries, technical support, billing questions, or any other concerns, please email us at:

We typically respond within 24-48 hours during business days.

Remote-First Organization

Klock is a remote-first organization. We do not maintain a physical office address as our team is distributed across different locations. Our entire team works remotely to provide you with the best possible service and support.

Despite being remote, our team is fully present and available to address all your queries, provide technical support, and assist with any concerns you may have. We are committed to maintaining the same level of service and responsiveness as traditional organizations.

Response Times

• •General Inquiries: Within 24-48 hours
• •Technical Support: Within 24 hours
• •Billing Questions: Within 24-48 hours
• •Urgent Issues: We prioritize urgent matters and aim to respond as quickly as possible

What to Include in Your Message

To help us assist you more effectively, please include:

• •Your account email or username
• •A clear description of your question or issue
• •Any relevant screenshots or error messages
• •Steps you've already taken to resolve the issue